Delivery info & Returns

We offer local delivery in Kensington and Notting Hill, as well as services across London with options for next day and named day delivery available Monday through Saturday. 

LONDON DELIVERY

Orders are hand-delivered by couriers from our Kensington Church St. shop between 9am and 5pm Monday through Saturday.

Please place your order before 3pm to receive it the next day. 

*Eligible postcodes for London Delivery:*

NW1-3,5,6,8,10,11 | N1,2,4-8,10,15,16,19 | W1-4,6,8-12,14 | WC1-2 | CR4,7 | EC1-4 | E1W | E1-3,5,8-10,14,15,20 | SE1,3-8,10-17,19-27 | SW1-20

Unfortunately we cannot guarantee or specify a time slot. No one home? - a delivery note will be left to specify whether the bouquet was left in a safe place at the delivery address or with a neighbour.

  • London Delivery: £20

SAME DAY DELIVERY

Same-day delivery may be available in some cases. Please contact John & Jessie on 020 7792 4858 to arrange same-day service.


NATIONWIDE & INTERNATIONAL DELIVERY

We currently do not offer nationwide or international delivery.


RETURNS

Unfortunately we do not offer returns or exchanges for online orders of any fresh flowers. In the unlikely event that your flowers have been damaged in transit or you are unsatisfied with your order, please contact us at info@johnandjessie.co.uk within 24 hours of receiving your order.  Please include your order number along with a photo of your items.